Disclaimer

1. Unregistered NDIS Provider Status

Everleaf Care is an unregistered NDIS service provider. This has important implications:

Who We Can Serve

• ✅ Self-managed participants: We can provide services if you manage your own NDIS funds
• ✅ Plan-managed participants: We can provide services if you use a plan manager
• ❌ Agency-managed participants: We cannot provide services (NDIS registration required)

What This Means

• We are not registered with the NDIS Quality and Safeguards Commission
• We are not subject to NDIS Commission audits or oversight
• We voluntarily align our practices with NDIS Practice Standards
• We operate as an independent service provider in the disability support sector

Note: Being unregistered does not mean we are unlicensed or illegal. Many quality providers choose to remain unregistered while still delivering excellent, compliant services to self-managed and plan-managed participants.

2. General Information Only

All content on this website is provided for general informational purposes only. It does not constitute:

• Medical advice: We do not provide medical, therapeutic, clinical, or health advice
• Professional advice: No legal, financial, or insurance advice is provided
• Clinical assessments: Website information does not replace professional assessments
• Diagnosis or treatment: We do not diagnose conditions or prescribe treatments
• Emergency services: This website is not monitored for emergencies

If you need professional advice, please consult qualified professionals in the relevant field.

3. No Client Relationship

Important clarifications about our relationship:

• Using this website does not create a client-provider relationship
• Submitting an enquiry does not guarantee service provision
• Information exchange through the website does not constitute an agreement
• Services commence only after formal Service Agreement is signed

We reserve the right to decline service requests at our discretion based on:

• Service area limitations
• Capacity constraints
• Participant eligibility (self-managed/plan-managed only)
• Compatibility of support needs with our service capabilities

4. Accuracy and Completeness

While we make reasonable efforts to ensure information accuracy:

• We do not warrant that website content is accurate, complete, or current
• Information may be updated or changed without notice
• Service availability, pricing, and terms may change
• NDIS policies and guidelines change regularly - verify current rules
• Website content may contain typographical errors or omissions

Do not rely solely on website information for important decisions. Always verify information and seek professional guidance where appropriate.

5. No Guarantee of Outcomes

We make no guarantees, warranties, or representations regarding:

• Service outcomes or results
• Achievement of goals or improvements
• Compatibility with specific participants
• Availability of support workers
• Timing of service commencement
• NDIS funding approval or coverage

Every participant's situation is unique. Results and experiences will vary based on individual circumstances, needs, and goals.

6. Emergency Situations

7. Third-Party Content and Links

This website may include:

• Links to external websites
• References to third-party services or organizations
• Information about NDIS and government resources

We are not responsible for:

• Content on third-party websites
• Accuracy of external information
• Privacy practices of other websites
• Availability of linked resources
• Actions or services of third parties

Links are provided for convenience only and do not constitute endorsement or recommendation.

8. Limitation of Liability

To the maximum extent permitted by law, Everleaf Care and its directors, employees, contractors, and agents are not liable for any loss or damage arising from:

• Use of or reliance on website information
• Inability to access or use the website
• Errors, omissions, or inaccuracies in content
• Delays in responding to enquiries
• Technical issues or interruptions
• Third-party actions or content
• Decisions made based on website information

This includes, but is not limited to:

• Direct, indirect, incidental, or consequential loss
• Loss of income, profits, or opportunities
• Personal injury or property damage
• Loss of data or information

Australian Consumer Law: Nothing in this disclaimer excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot be excluded under Australian Consumer Law or other applicable laws.

9. No Warranty

This website and all content are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or reliability
• Uninterrupted or error-free operation
• Security or freedom from viruses

10. NDIS-Specific Disclaimers

10.1 NDIS Funding

• We do not determine NDIS eligibility or funding
• We cannot guarantee services are covered by your NDIS plan
• You are responsible for managing your NDIS budget and approvals
• For plan-managed participants, your plan manager handles payments

10.2 NDIS Policy Changes

• NDIS policies, pricing, and guidelines change regularly
• Information on this website may not reflect the latest changes
• Verify current NDIS requirements with official sources: www.ndis.gov.au

10.3 Not Affiliated with NDIA

Everleaf Care is an independent service provider and is not affiliated with, endorsed by, or an agent of the National Disability Insurance Agency (NDIA) or NDIS Quality and Safeguards Commission.

11. Your Responsibilities

By using this website, you acknowledge that:

• You have read and understood this disclaimer
• You accept all risks associated with using the website
• You will verify information independently before making decisions
• You will seek professional advice where appropriate
• You will not rely solely on website content for important decisions
• You are responsible for the security of your devices and connections

12. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Everleaf Care, its directors, employees, contractors, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the website
• Your breach of these terms or any law
• Your violation of third-party rights
• Information you submit through the website

13. Updates to This Disclaimer

We may update this disclaimer at any time without prior notice. Changes take effect immediately upon posting with an updated "Last updated" date.

Continued use of the website after changes constitutes acceptance of the updated disclaimer.

14. Governing Law

This disclaimer is governed by the laws of the Australian Capital Territory (ACT) and applicable Commonwealth laws of Australia.

15. Contact Us

If you have questions about this disclaimer, please contact us:

Everleaf Care
Email: hello@everleafcare.com.au
Phone: +61 2 5555 1234
Address: Canberra, ACT, Australia